What is up with xbox live?

[Vandenre1ch]

To redeem a gold-membership, you just need to buy a prepaid card, input the 25 digit code, confirm purchase and done. Now its asking for your name, address, zip code, email and more in order for you to redeem and I dont like it. Is it doing that to anyone else?

 

[Parrish]

Never had that before. Must have just put it in.

 

[Moss]

Hm, haven't seen that.

 

[SasukeUchiha910]

sad.... should have got a ps3

 

[Domo Genesis]

I've never had that happen before, I guess I'll check when my gold runs out.

 

[Sabuto Hayashi]

I haven't had that happen recently, but it might just be a regional thing at the moment.

Have you tried redeeming the code on their website (or on the console if you used the website in the first place)?

 

[Vandenre1ch]

I haven't had that happen recently, but it might just be a regional thing at the moment.

Have you tried redeeming the code on their website (or on the console if you used the website in the first place)?

I never tried to redeem on a website. I redeemed all my codes on my console no problem. Now its asking for billing information and other personal information.

 

[Shadou]

Might be something new they've decided to include. Might want to check out the official Xbox site or call them and ask.

 

[DJKS]

I never tried to redeem on a website. I redeemed all my codes on my console no problem. Now its asking for billing information and other personal information.

I redeemed a 3 month pre paid card about a week ago, it didn't ask me any of this. Billing information shouldn't even be relevant if you're using a prepaid card. Don't know why its doing this to you :/