I agree with both of your opinions. In my opinion, the gameplay in Naruto Storm Generations is still the best, even if it is hectic and unbalanced. The reason it is hectic is maybe because support characters pop out of nowhere. So, what do you expect? xd If they got rid of support characters, then the game might be easier to balance. Storm 1 was cool because you could run around Konoha, and the boss battles were a change. But in Storm 1 and 2, doing substitution was incredibly hard. Mashing the R2 button was not fun. Using the L2 button is way better. I also did not like the mashing circle to win jutsu clashes. And the pressing buttons in the ultimate Jutsus was also not fun. Then there is the wall fighting, which was not that beneficial and rarely happened anyway. Then there are the graphics in Storm 1, which some people might like, but the graphics in Generations look more like the anime. The graphics in Storm 1 looked more different than the anime. But yeah, the Konoha town was cool, although it would have been nice if the characters were able to go in the buildings.