Need help with Hard Drive problem! please

[bigboi]

Hey, i have a Seagate Back-up Plus 1TB HD ,which comes up with 'this disk is not readable on this computer' thing. and i cannot back up my files on another computer as it the hard drive does not appear on either mac nor windows.i have important files on it! So i need some help please and thank you!

 

[BM Naruto]

Have you tried turning it off and back on?

 

[Everztar]

Did you check the cable is intact? Might be a bad cable, try to swap the USB cable!

 

[Sakuto]

If it says that the disk isn't readable yet it doesn't show in the "Computer" menu (or Finder, for that matter), then:

a) It's probably not the cable - simply because if the cable was broken it would more than likely not even be able to detect it
b) It's definitely not the file format, being that you said it doesn't work on Windows or Mac

My best guess would be the volume of the HDD is corrupted and can be re-built fairly easily. Go into cmd and type in "diskpart" (without the quotation marks). Type in "list disk", then find the hard-drive (you could tell by the size, and that the space would be a format and not "primary" like your internal HDD/SSD would be.

Then, type in "select disk x", x being the number that the disk it (provided in the list by "list disk"). Then type in "list partition" and "list volume" and take screenshots and post it so I can see if the HDD is dead for good or not.

 

[bigboi]

If it says that the disk isn't readable yet it doesn't show in the "Computer" menu (or Finder, for that matter), then:

a) It's probably not the cable - simply because if the cable was broken it would more than likely not even be able to detect it
b) It's definitely not the file format, being that you said it doesn't work on Windows or Mac

My best guess would be the volume of the HDD is corrupted and can be re-built fairly easily. Go into cmd and type in "diskpart" (without the quotation marks). Type in "list disk", then find the hard-drive (you could tell by the size, and that the space would be a format and not "primary" like your internal HDD/SSD would be.

Then, type in "select disk x", x being the number that the disk it (provided in the list by "list disk"). Then type in "list partition" and "list volume" and take screenshots and post it so I can see if the HDD is dead for good or not.

I don't have cmd but thanks

 

[Torche]

You could try opening the case and taking the innards out and connecting it with a IDE/Sata cable, if you don't have spares you could disconnect the ones from your CD/DVD/Blu-ray drive if there is one and use those.

Another thing, when it is plugged in perhaps right click on Computer -> Manage -> Disk management and see if it doesn't have an assigned drive letter. If it doesn't assign one by Right click -> change drive letter and whatever else it says.

 

[bigboi]

Happened to my other TOSHIBA 1TB HD! anyone know who to fix and keep the files? many thanks