[Xbox One] need help please thx xbox one

[xXMadaraUchiaXx]

iwant to download the free game guacamelee. but. when i push download free game.

the windows come where i should add my crexdit card lol and i dont want it

last mont when i downloaded the free game halo. there wasnt this window ... with credit card addinf to pay zero euro for a free game lol
need help please

 

[Cauzing]

Do you have twitter?

If yes then ask @XboxSupport1, they can help you. Normally that window shouldn't occur on free games haha

 

[xXMadaraUchiaXx]

no dont jave twitter lol ( i am afraid i can never again download a free gold game hHa

 

[Cauzing]

I can ask the support if you want to and hit up later.

Maybe it's a bug that has come with the new update.

 

[xXMadaraUchiaXx]

thank u very much

 

[xXMadaraUchiaXx]

does xbox one get naruto demo ?

 

[Jazzy Stardust]

Your first mistake was buying an xbox one when you could've got a ps4. xD

 

[ALCH3MY]

The way the console processes buying a game means you still need to select a payment device, even if it is free.

There isn't a charge, but it still needs to be processed in the same way as if it was actually being paid for.
Which still requires a payment method.

I downloaded it earlier and it still downloads for free.

Hope this helps.